Some of that confusion stems from an email that circulated in 2001, telling drivers that if they call the number, the state would pick up the tab for their roadside service. There will incurred costs if there is a mechanical failure for the car and it has to be towed."
"There seems to be a preconceived notion that when you call this number, you're going to get a free wrecker tow," Standifer says. But among those who do, there's been some misinformation. The Texas Department of Public Safety created the hotline in 1989 to get stranded motorists the help they need.ĭPS Trooper Richard Standifer says a lot of drivers never notice the phone number. The toll-free number is printed on all state driver's licenses and ID cards. Valerie Lawhorn The Texas Roadside Assistance phone number is on the right hand side of the Texas driver’s license, on the back
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